FAQ

Frequently Asked Questions

Your Questions Answered

Have questions about life at Messenger Place? We’ve gathered the details you need — from leasing information and pet policies to amenities and neighborhood tips — all in one place. If you can’t find the answer you’re looking for, our friendly team is just a call or click away.

Is there an application and administration fee? If so, what are they?

$50 application fee per applicant and Admin fee of $450.

What lease terms do you offer (6, 9, 12 months)?

We offer lease terms from 3 to 15 months.

How much is the security deposit?

$350.00

Is there a deposit alternative option?

No.

Is renter’s insurance required?

Yes.

When is my rent due?

Rent is due on the 1st day of each month.

How do I pay my rent?

Rent can be paid through your Loft Living resident portal, available via the mobile app or website. Payments may be submitted using ACH or credit card.

Are any utilities included?

No.

Are there additional fees I should expect?

Yes, internet fee, trash fees, amenity fee, water and sewer.

How do residents submit maintenance requests?

Service requests are submitted via our resident portal, LOFT.

Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?

Yes, contact the office for more information.

Is there a technology package at this property? (If yes, what does it include?)

Yes, Internet Subway.

Do the apartments have a washer/dryer? If not, is there a laundry service available on site? (Include cost if so)

Yes.